(Most often a cell phone)The thought process is that owners have a more emotional response to a tenant default then a management co, and at the height of his/her agrivation gets a call from our appt setter saying that they work for a company that buys rentals that would be interested in their property allowing them to sell and maintain cashflow without having to deal with toilets and tenants.We had a tremendous response of owners that were willing to sell with terms.

I am not arguing against your strategy, but this is really more of an emotional argument rather than financial.

The issue is emotion.

I would not bother to meet a kook who wants to waste my time converting their ghost story, into a hardship story, into some social and emotional guilt trip.

Wanting to sue you sounds more like an emotional reaction to what they felt they should have done but didn't have the commitment to completing.

By vacating the property you're allowing yourself to move on and detach emotionally from the property which will be the hardest thing to do considering you've been there for so long.

You are in the people business and people are creatures of emotion.

Also don't let them use the it's an "emotional support dog" as there is no legal support for that.

Newbies also get emotional starting out (I WANT a deal) that if a seller talks to them, they really NEED that deal.

There is no need to waste your emotions on it.