Throughout this entire time, we were in constant communication with our realtor.

I haven't dealt with the City of Phoenix Planning and Zoning so unfortunately I can't offer any suggestions on communicating or working with them.

I also work overseas, though my communication is usually pretty good.

The goal of this model is to find good tenants who communicate efficiently, take better care of my property, and to take what would usually just be a single income source (rent) into two streams of income (rent & commission).In marketing my single family home I noted in the comments that if anyone was interested in eventually becoming a home owner then they should include that in communications with their application and that the landlord is a licensed real estate agent who would love to help them find their first home when they are ready (there was no lease to own option involved in this, my goal was not to sell my rental).

-communicate how much you like having them at the property, you want to offer a competitively priced home so rent will be $1500 - then give them $100 back after they pay Dec rent on-time-ultimately check your numbers - is property tax increasing?

I do not have a team of my core four yet, because I wanted to see if anyone had tips on how to stay organized or what technology you use when it comes to communication with your agents, property managers, contractors, and lenders?

Express sympathy, but communicate clearly what their options are (generally boils down to leave soon and I´ll give you some money to help you along, or dig your heels in and we will have to evict.

Your tenant calls you a fool.2nd, Write him a certified letter which memorializes all of your communications regarding money- coming in and being spent... attach any text message evidence.

Couldn’t agree more - honesty and upfront communication is written into our leases - just tell us if your shower leaks or if you lose your job.  

Throughout our rental period we kept regular communication with the owners noting injuries from numerous nail pops, dislodged staples, ripped carpet seams and fraying carpet.