If so, where could I find them & how would I communicate that towards them?

Hopefully you will be getting some communication about new fund offerings coming as well- ideally there should at least be 8-10 fund options within that Roth401k plan.

Since then, he was moved up into a regional role, and the communication has gone down a lot, I have to message them, and they sometimes respond right away, and sometimes it takes a couple days. 

You handle all maintenance, cleaning, advertising, communication and stocking the house?

I started the eviction process but even then I’m working on communication with this tenant.

If you're a podcast person I learned a LOT on how to communicate with contractors, their mindset, etc... here:https://www.biggerpockets.com/...and https://www.biggerpockets.com/...

The tenant that  brought him that $2000 in January the attorney still hasn’t mailed it to me nor communicate  with the tenant or anything.

We treated everything properties the same as if we owned it in fact are cleans and communicating people often don’t even know which property we own and which we manage.

There are countless other aspects to short term rentals (designing communications to please the booking platform algorithms, copywriting, the psychology of guest satisfaction, seo, knowing and understanding the platform policies to protect your payouts, etc) but it’s very intensive to truly optimize a property and that’s where a competent management company (with in-house specialists) would come in.

Using it about 30% for all transactions & communications.