I think I offered reasonable accommodation by offering an $800 lease like all the new tenants are getting....What you described might be fair treatment, but I would say that it would fall short of what a hoarder's request for "reasonable accommodation" might be.

This is in the town of Paradise CA and all properties are on septic which the seller must get inspected and clearance received- if no clearance, they must install a new one.The kitchens were all in good condition as well as the bathrooms, again that is my visual and some of the tenants input.Not sure on the loan, it is a bank loan and while not finalized, I have been questimating 4.5%Two of the units have small yards and in my opinion after having been watching rentals, are underpriced for rentals right now.

We have to be careful and make sure that we give all tenants the same treatment.

Do you mean for substance abuse treatment?

The more visual the better! 

You should ask the water company to deduct out of the bill the sewer charge because they never made it to the drains for treatment, that should be on top of whatever consideration they gave you for the water leak.You may also be able to work something out with the water company so the outstanding balance can be paid over a period of time.It may be necessary for your tenant to call since the name on the account is not you. 

I appreciate you adding links for me to visualize these things.

Pictures added for visuals.

If the tenant has a legitimate issue I would try to work with them as much as I reasonably could, but they would need to provide me with documentation from their treatment provider that they are receiving mental health services - they do not need to tell you all the details just validate the issue.

It was a miserable experience for me, as a result of his disorder he really believed that he was entitled to all types of special treatment.