I'm trying to strike a balance of trying to tackle problems that arrive and not just back out because it's different or scary, and recognizing when it's not a deal I'm willing to do.Any tips, advice or encouragement?!

The joke was on him though I was almost broke and just made out my credit cards to pay for a new washer and dryer I had to replace due to his negligence.I can’t say I have not become slightly emotional on a collection call from time to time when I see new cars, new furniture, satellite TV, and no rent payments but… I’m not a perfect person.Alas, in the end RE has been good to me and I’m not about to break my moral code because someone else has no moral code.

Any tips or advise would be appreciated!!

Similar to picking phone service or tv etc some are cheaper than others.

If you know nothing about plumbing, you might want to learn from this guy that is charging you so much.Everything on TV is not as it seems.At times the DYI guy can save bucks.

Any tips for building rapport with these folks?

I assume it is mainly for CPA / Tax purposes.Let me know if it is that simple, or if there are any pro tips we should know about? 

(Tip: For men stand at a slight angle and for women straight on while keeping your distance.)

Any tips dealing with this?

Hi Lee, thanks for the valuable tips and book recommendation!