OK,  thanks for the explanations.  

I've heard of a welcome packet, seen utility explanations, and read about the checklists for move in, out, condition, etc., but I want to know what you are using, and why, and what advice you would have for a newb going through and setting up their systems before they buy (obviously some advice may be 'don't put the cart before the horse', I get it, but say you could start where I'm at, what do you wish you had implemented early on)?

I find that it is really helpful to have a clear simple explanation (like mine above) to give people, it helps them understand a bit which eliminates chatter which can start to create doubts around why you're doing this in the first place. 

Hi BP friends, a fellow investor of mine who built a commercial residential building had numerous issues, delays and defects in working with the GC firm who developed it.

There are numerous ways to prepare to acquire your property, but the most important thing to do is just take small actionable steps every day.

“Acquisition fee” - $1,360,000 (no explanation – what is this?)

Security deposit amountYou can find plenty of examples by searching for "tenant estoppel certificate doc" or exchange "doc" with "pdf" for more options.Here is an example and explanation: https://eforms.com/rental/esto...Some have a lot of legal jargon but this document does not need to be so detailed.

That turned out to be a longer explanation than I had planned.

My partner and I have numerous investment properties in the DSM area.

Quality - This goes without explanation.