I want to attract and retain a quality person and I am willing to pay a fair amount for that service but of course, I don't want to over pay and lose money if I can avoid it.

If your house is paid off, you are in a good position; but the last thing you want is to grow your RE portfolio too quickly and not have the reserves needed if you have an unexpected repair or vacancy. 

If your property needs repairs and you call someone, you usually end up paying more, than using the one from your property management fee.

Make sure it explicitly explains the process for termination if you are unhappy with their services, especially if they violate the terms of your agreement.3.

You might want to just google something like "best home value repairs" or something like that to see what some of the better "valued" repairs are. 

I'll shoot you a message if you want to chat further we post our services in the marketplace for this and do it on infill lots close to the urban core (43203, 43205, 43206) where density above 40 dwelling units an acre is supported.

That covers repairs, carpet/tile, clean up, and paint.

Your cash flow could be eaten up by tenant turnover, capital expenses and smaller repairs adding up over the years even though on paper they cash flow when you run the numbers.I also invest out of state (Indianapolis metro area) and there are challenges with being 2000 miles away.

I buy properties that make pre-tax cash flow sense (after debt service) from day 1.  

To not communicate service ticket items, that's a rather fundamental item to fail on.