Apparently something was missed or there was a communication mix up and then the termite company had to come back and write a new report. 

She has communicated over the phone and via e-mail very professionally with me. 

While I am not in the market for a PM, I will say the most important thing about a PM is communication.

There needs to be complete trust and open communication between partners. if there are concerns, then it has to be safe for all to speak up.

I have also heard there are a number of apps for pricing, booking, automated communication with tenants, etc for STR.

Attention to detail, good communication, pride in work, high energy, and a passion to learn. 

I wrote to the tenant explaining that i cannot take her deposit unless she has financial hardship due to Covid 19 and can prove it to me and that i need to inspect her apartment and return her the deposit after 30 days but she is not communicating at this point.

For payments, you try your best to be flexible with your tenants by communicating with them. 

As a media partner, we will include your logo in all of our marketing materials and communications with a digital media impression of 86,000+.

I haven't started actively hunting for deals yet, although I am communicating with my RE agent regarding multifamily properties in my county and the surrounding counties.Location: Front Royal, VA, although I'm looking at the greater area as well; Financials: ~$11,000 available to invest; REI/tenant Experience = no hands-on experience, ongoing reading of BP books/forums/podcasts/blog posts, etc.