I suggest they contact the utility provider.

Unless you were upfront that the washer was left by a previous tenant and you normally only provide hookups I think if it is broke you should  fix it. 

Anyone have any recommended providers in Texas that you've worked with that are good quality?

They will want you to provide information that can't be gotten online and unfortunately, most things related to deeds/tax bills in Florida can be gotten online. 

@Eric LunsfordAs mentioned it’s taxed at ordinary income - but there are debt funds that do private lending that can provide investors a 1099-DIV vs 1099-INT which is a considerable savings net taxes - it’s about 2pt delta - meaning 10% from debt fund is better than 12% taxed as interest (and a lot less work)

I don't have any property in Memphis myself though - I would strongly suggest reaching out to investors who do own property in Memphis to get their opinion on it (many folks here on BP are very helpful and willing to provide insight). 

Investing a few thousand dollars can provide a comprehensive roadmap and access to a supportive community of like-minded individuals.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

It's really helpful to provide a bit more context on the reports. 

Happy to provide a crash course.