Fractional gambling.

Guests love two things, convenience (location) & Cleanliness. 

The advantage of this is you can isolate the leak and repair at a more convenient time the next day.As someone else stated, stuff happens.

They do not have a super local branch (I think the closest branch is in Yardley), but they are very competitive with what they can offer you, you can do everything remotely, they have great customer service and they also work well if you want to keep an account at a more convenient retail bank like TD. 

I also do electronic applications and expense tracking on their platform, which is pretty convenient.

Not very convenient in terms of location for you I suppose, but how often do you actually have to physically go there.

If you win big the first time you gamble you are likely to be hooked.

Before move-in, I let tenants know our process expectations for maintenance reporting (use the maintenance software) and scheduling-- we enter with 24 hr notice for in-house fixes and tenants are required to schedule directly with 3rd party providers and provide access-- we'll have a service person call to schedule with 48 hours.I also explain how we categorize maintenance issues:emergency (fire or large volume of water) call 9-1-1, urgent these cost someone money, constitute a difficult to avoid safety risk like a loose step to an entrance or missing 1st floor window lock, or cause unreasonable suffering like no hot water or no heat in winter.normal/minor covered maintenance is done at our convenience usually (1-8weeks), upgrade requests may or may not be completed at our discretion and may involve a negotiated cost to tenant.Assuming that you maintain your properties well, getting rid of entitled ******** and managing maintenance expectations is key.

Robert refinancing is not a bad idea to begin with, it will be more convenient for you. 2 The lender way is not bad because of the relationship your building keep in mind the lender like a track record so a few deals before they really give a decent rate.

Even for scrap to recoup some of my gamble $.