For example, coming from a family home building business of custom homes - I know there's more to rehab than meets the eye!

I doubt the range hood is going to dramatically change the smoke issues unless it actually vents to the outside.

You use a hand truck to pull the fridge up the ramp, then secure the ramp, then use ratcheting load straps to strap the fridge to the middle of the ramp.The fridge won't be anywhere near heavy enough to cause you axle loading issues even on a small utility trailer.You can buy a custom hitch and wiring harness for most sedans, vans, station wagons, and utility vehicles.

- from your experience what was the key driver for customers / landlords?

It's rare you meet someone in this business who is so focused on building a long-term business, and who understands the importance of customer service and repeat customers.

(If you're provided with a ticket or you're riding free as a result of a frequent traveler or similar program, your cost is zero.)Fares for taxis or other types of transportation between the airport or train station and your hotel, the hotel and the work location, and from one customer to another, or from one place of business to another.Shipping of baggage, and sample or display material between your regular and temporary work locations.Using your car while at your business destination.

Common factor in both is that no one seems to have any real examples of how a horrible tenant/customer ruined their life through knowing who they were. 

Customization and printing of my direct mail pieces (intern)

Unless, you are a production home builder constructing the same unit plan over and over again, a custom or one-off design can only be roughly assessed for total construction schedule.

@Mark Boek, please reach out to our Customer Support department, they will be able to give you some guidance about posting.