then they'd say something like well I'm not sure how motivated you are. 

I have attempted to communicate with the tenant and they have failed to both respond to my text or answer my calls.

.- tenants can pay rent and submit maintenance requests- even if the tenant calls or texts me they get automatic emails about their maintenance request when I submit it. - I can set reminders such as furnace filters etc. - I can share all lease information and documents with the tenant through the platform- I can list my properties. - I am using the accounting since it is wrapped into the platform but I think it is a little clunky so far.

I have them text me a copy of the driver's license and then the app will generate a code that is good for 4 hours. 

I don't expect the spike in motivation for another couple of months, but I'm sure some of you are excited.Regardless of which type of investor you are, this pandemic is the first of its kind for many.

I don't understand how the quoted text is creating a problem for the scenario that you're describing.

I understand we invest money, time, and risk into properties to reach the status of landlord, however there are plenty of scenarios where renters have the same entrepreneurial motivation and risk-taking yet are not in the property ownership group.

The seller will not return our calls or answer any of our texts but did send us a letter asking us to pay him for the taxes he paid and he will forward the deed then.

Why is the seller so motivated? 

The set of circumstances that create the motivation you need are lower financial literacy, very little financial flexibility, a general tendency to look for easy solutions.