What specific measures or processes do you have in place to make sure that communication with the owner is timely, accurate, and effective?

Finally I choose 18 mo refi, as a long shot to account for emotions and sentimental value.

Wrote a thorough review which inspired guesty to refund the 1k+ 'onboarding fee', and they had to beg me to take my money back and remove the review, then they tried to take a % of all my future sales that had ever been listed on their platform... had to repeat the process, got that money back, and never removed the purely honest but devastating review on them.Then I found smart BNB, automated nearly 90% of my communications, including upcharges for pets and early checkins... just about everything... their software is a dream for STRs.   

On top of that, time, frustration, effort, emotional energy, etc, and other stuff you can't put a price on.

Buy a property and focus on yourself financially and her emotionally.

I would add...Pay attention to their communication skills. 

Communicated a few sentences about their stay, didn't cause any problems.That is until the cleaners called me sunday morning.

They aren't really motivated to sell because it takes a lot of work and emotional energy.

The other critical factor was the relationship and open communication through the whole thing.

Even large PM companies are losing money on every application because they have to pay for the screening service as well as the employee that handles the screening, communication, etc.2.