If it's a complaint about being dirty, broken mailbox, or other non-essential stuff, acknowledge it but don't jump immediately to fix it.Follow your local rental laws and don't let bad tenants bully you.

Focusing on income over appreciation as this is our retirement, although my wife and I have several non-RE streams of income. 

Ideally, you can just non-renew his lease and get a non-smoker in there, but I don't get the impression you want to be that aggressive yet.

There are some minor solar equipment differences, specifically with the inverter, if you intend to add batteries now or laterIf a solar system is properly engineered, snow is a non-issue.

@Andrew Postell With this being a commercial property, and non-residential, I'm unable to get a 30 year or even 25 year fixed rate mortgage, at least from what I've found and heard from others.

Rent is in section 8 housing and rent comes in on the 1st every month  Rent: 700$House has passed all government paperwork to be section 8 compliant. yearly insurance is 345$would need to use property management company to manage the property. utilities are paid for by the tenant.Does this add up? 

I know it's ironic that I am a CPA in public accounting...but I don't do taxes!

So, I would say that I'm in need of an public insurance adjuster to help me out since I have a strong gut feeling that they're looking to deny my claim.

Using, public records are available for search, particularly when properties change hands.I don't know much about Edina, but googling for info. it directed me to: Hennepin property recordsThen you enter lot numbers what you are looking for.

I handled everything on my own (by that I mean I didn't use a PM or Attorney, not went there with a baseball bat to threaten him), and worked directly with Sheriff's dept to evict a non paying, very late paying tenant.