If you're self employed or "hustling" you'll need 2 years of tax returns to establish income.

It is the only way they can offer their investors better returns than the established players for taking a bigger risk.

You can also report them to the state/city regulator department and see if they will do anything.

The majority of housing is market rate and therefore regulated by the state.

Waive all late fees this crises.7) Some states may establish a mitigation to help with rent, stay tuned.8) Let's not assume that every tenant is financially irresponsible and has no savings for a rainy day.9) Tenant's need to reach out to their families, friends and employers for help too.

I have established relationships where I live and where I invest.

. - Good thing is they already having all those sources in place, not to mention laws and regulations and even for eviction purposes.

Look for ExpertiseProperty management is a complicated and highly regulated industry, so you want to make sure you’re working with managers who know all the procedures and regulations for getting things done.Assess their industry expertise and determine how much they know about the rules and requirements for managing your type of property.

I had one tenant move in and request we move the kitchen cabinets down so she could reach everything better....I would make sure to get a hold of them and establish what situations constituent a maintenance request. 

To summarize, sounds like the most important first steps are identifying a goal, establishing a target market (one that I know well or finding an agent to fill that knowledge gap), and sticking to Bigger Pockets for (free) education!