Get a contract to cover your time and resource to "lay the foundation."

I admit that I don't have experience in the commercial MF area, but after finding BP two weeks ago, I've been learning a lot from reading blogs, forum discussions, Ultimate Beginners Guide, and obsessively listening to BP podcasts.

However I wrote The Ultimate Guide to Grading Cleveland Neighborhoods to give some solid background info on the Cleveland market to help you (& others) make that decision for yourself(s). 

I recommend giving the Ultimate Guide to Grading Cleveland Neighborhoods a read.

Not only does BP have free informative forums for you to learn and comment on, it also has free online courses, guides, and success stories from other real estate investors!

Happy to stay in touch and share resources. 

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.I hope this basic guide helps.

Get a partner to learn from and can compliment skills or resources you don't have (if you have money but limited skills, partner with a flipper; if you have skills and no money, partner with a money guy). 

Letting fear guide your life is a sure recipe to always miss out!

Here’s to hoping I can be a part of the great resource here!