I understand when your in the learning phase you just want to make sure you are analyzing properly.  

I'm looking at acquiring my first rental property and I'm having a tough time assessing the proper expense ratio. 

Asphalted the entrance driveway, set up a proper management system, added cameras, etc. 

My question is how to apply the 50% rule and cashflow rule properly for analysis.For example, applying the 50% rule on a property that I'm looking at, the cashflow comes in at around $150/unit , a base hit - short of the $200/unit home run.However the CoC is a whopping 20% and the gross rents are around $300 / unit ... which according to the multi webinar I just watched are both in grand slam territory.

The proper goal of charity is not to give (and virtue signal one's giving) but to see that the gift has some beneficial effect.   

If you don’t prepare the surface properly and apply the finish per the manufacture it will peel.  

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.7.

I would immediately terminate their leases, with proper notice.

Have proper savings.

On the other hand, I truly believe in a positive costumer experience.