I did, after the purchase I loaded up then went to customer service.

Well, if we all are ready to assist so keep up the hard work and remember to find a company who offers all the services you are going to need this way you can build a relationship versus just being a customer.  

I'm not a realtor, but I can customize and personalize the letter a little bit.  

I guess it's just cheap labor for Corporate, forget about providing excellent customer service.

We strive to provide an experience that puts the customer first and is both reliable and convenient.

Has anyone done a FLip to Custom?

I have experience designing and executing small residential and commercial projects; including custom furniture, interior and lighting design.

In fact, I am getting ready to rent my first two properties and am looking for a solid custom lease agreement.What is the best source to obtain a custom lease agreement (preferably for free if that exists?)  

They have great customer support and guide you step by step through the process.

A customer's pain may be centered around solving a problem or it may be about helping that prospect capture an exciting opportunity.