A good direct mail campaign also includes automated systems to receive phone calls when someone responds to your mail (in the event you're not available) & websites.

A minisplit  system with appropriate heat capacity will cost 5-6 k per level (only 2 heads a level). 

It's not a 'set it and forget it' system, though. 

Decent school system, fantastic location.

One thing that took a lot of my rehab cost was the HVAC system it needed to be replaced right before I moved out to rent it.

Also thinking if there’s a way to send out postcards automatically to them or through someone else’s systeM so I’m not sitting there doing this manual work.

It's probably time to build a system or spreadsheet to prioritize what projects need completed.

I had a similar situation with property damage, one of my tenants flushed a medicine bottle down one of their toilets and backed up the whole plumbing system. 

That secret:  nothing is free --> thus every "free" or "nearly free" company is cross-selling to another company or service, which is where they make their hay.I've been a Cozy patron for a while, but have recently felt a need for a more robust system. 

Can anyone recommend a book or other resources that I can use to educate myself on systems and processes to improve the rehab process, specifically related to budget?