@Tom MattinsonI misunderstood your initial post and thought you were interested in formal training.While a formal education may be useful, as a property owner, I am far more concerned with your experience and demonstrated ability to get the job done.It reminds me if interviewing a young MBA graduate years ago who had no experience in our industry, but, as a result of his education, was confident he had all the answers.

That is a good area for rental property however a poor credit score may hamper your ability to purchase anything.... 

The application that they completed in the beginning should give you some insight into his ability to pay, but I would still require an updated application and new credit report on just the husband as a part of drawing up a new lease.

Ability to set an application fee above the cost of credit check, collected at the time of application.  

There is no way running the water for two hours would raise a bill by $2,700.

I firmly believe I can create a billing spreadsheet and turn it over to my PM team to handle it moving forward.  

Review your contract with the property Mgmt co carefully and make sure you have the ability to cancel their service if they are not performing as expected/required.  

That can be copied a given to the owner and make them more comfortable with your ability to close.Another thing you should consider selecting an office for its convenient location and have a minimal of distractions.  

I think Richard's ability to refinance in 6 months will be okay; he may just have to be flexible in his terms for a little while until the value comes up (hopefully) or he can overcome whatever it was that made him go with that product.Stephanie

Depending on the area of Tempe students are often interested so be prepared for that element of applicant to be in the mix.