A recent poll, as seen on Bank Innovation, revealed that the banking customers 35-year old and younger are inclined to use non-bank services like Square or PayPal over traditional banking services.

Some are strictly spec home builders with few optional changes and others are more like custom home builders allowing major changes to be reviewed for approval.

I couldn't find it...I think that the reason is that every structure has slight variations and really has to be custom built in exact conformance to each individual operating agreement.  

But its about customer satisfaction for him. you won't see anyone on BP ragging about how they got ripped off from him..

Its about listening to your customer base.

June Veenstra Age isn't specifically relevant but you do run into the potential for issues.

If you're looking for a large degree of customization, it will cost you more.

Best way to  get new investors is have great deals  and do a good job  the rest help but referrals  and word of mouth are the best.. so are repeat customers

How much do Airbnb customers expect to have a full kitchen?

There's a somewhat famous (and relevant!)