Also, would you be willing to message me a link to one of your Booking.com listings so I can see the format, etc from a customer point of view?

I'm currently working with a lender that has a $50k minimum, and his rates and customer service have been great so far.

(We're from California as well) Everything has been extremely smooth so far and their staff has been excellent with their customer service. 

They get paid to do it, and you could be the next customer. 

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.

Customer service is always great when they have something to sell, I am sure you know this. 

We have been customers for more than five years, we would appreciate having better communication when it comes to the property managers having Important issues to solve.Therefore, please contact me at any time at 703-420-0620 or 703-317-7078.

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If you're anything like me, customer service is the main draw for me when I am choosing any service provider.Look at websites, reviews and testimonials.

I know out here on the West coast with our digitalized title plants that each title company has it would be a matter of a few clicks for customer service department to transmit a copy of the mortgage to me..