They say I should start with something easier, since I have never purchased property before, but I figured lack of experience is not an excuse to close my eyes!

But, it also gave me a legal excuse to turn someone down. 

Going out with no REI education.Now that many of the key "gurus" have been put out of business by the FTC, there's almost no excuse to pursue real education ... and it *IS* out there!

You need to establish yourself as someone who won't be putting up with this type of treatment, and to establish that paying her rent on time is a priority, if she doesn't want to get evicted.When I took over the building I managed, I couldn't believe the excuses tenants were giving the previous manager/owner (brother of the owner I worked for). 

What is your goal: to be a profitable property manager, or to play judge and jury of which story/excuse is worthy and which is not? 

But if its just an excuse then for sure its normal operating procedures . 

Their excuse about the drains is not acceptable. 

She’s all of a sudden sick and is unable to work - this was her excuse after she told me she’ll pay April’s rent by the 25th. 

There is no excuse letting this go a week.

To live and achieve MY fullest potential, not to give in to all the default excuses my brain make up on why I should just do it tomorrow, because that's defiantly easy to do.