If there is an issue, who gets the phone call?  

You learn #2 out on the streets not behind a computer screen.

Screen shot of internet speed4.

I also called his place of business and the person who answered the phone turned and talked to his wife--not in English.

There are 2 things you want to screen for:1.

YES - If this is truly a project HUD building where HUD 'guarantees' rent for all units then there are very specific / screening / reporting / inspections requirements that you must meet; tenant income thresholds, REAC inspections, etc.You can do this yourself (HUD has to approve you to self manage) but most owners elect to hire a PM who is licensed / knows the systems / paper work / HUD office contacts.

as well as things like syndicating listings, screening surveys, applications and background checks. 

I never placed great thought into what if someone picks up the phone or says yes I do want to sell.

I'd highly recommend having a phone conversation with a few agents to see who you get along with, and also can be on the same page with. 

I have talked about the importance of screening before, and it’s critical to screen diligently so you get tenants that will pay each month.