Most teams are set up to:1) Supply the same level of service, regardless of the agent2) Agents cover for each other because NO ONE is available 24/7/365"Should I seek an agent who is available early in the morning, late at night, weekends included?"

We sold be cause tenants sued the condo association to change bylaws to non airbnb friendly as it affected their use of condo. 

I appreciate advice from others who've been in a similar situation.I bought  a" performing" note back in June of 2021 from an investor that turned out to be non-performing.   

There are also tax considerations, such as depreciation and IRS Section 121 Exclusion.I would probably keep it as a rental for two years and then consider IRS Section 121 Exclusion; I would probably still keep it as a rental at that point, and if interest rates get below 6% I would consider a cash out refi to buy another investment property.If you do keep it as a rental I would recommend you pay for pool service, this is something that should not be passed on to the tenant as it can cost you big time if not properly maintained.

I went straight to customer service and told them what was happening and what had happend.

You could ask for a concession from seller in the form of $X to cover the cost of eviction and vacancy resulting from a non-paying tenant.I would not get them to start the eviction process unless you intend to wait to close until that's done (which could be a while).If the deal is solid and has good cash flow with market rents then buy the property and then undertake the eviction.

Quote from @Rafael Espinoza: Their credit score is basically non-existent and worthless, and they have no rental history?

To focus on providing higher end service to my clients than a typical lightly decorated place and over communicate to establish regular stays!

Then they use Proscopes Services to get it scoped, rehabbed with a project manager if needed and sold with one of our affiliated realtors with a discounted rate.

Please let me know if I can ever be of service to you in the Atlanta area.