For a property o this quality you may be able to find a higher return elsewhere.

Simple things like a professional website, ability to take payments online, a real tenant application/screening process, maintenance tracking, after hours call system, financial reporting, etc. 

Pick a high-quality laminate or vinyl plank floors. 

What quality of people you want to rent your units.

They pulled too hard on the screen door, causing the attached metal rod to rip out a few pieces of wood from the frame.

1) Buy a replacement fan and bill him the full cost.2) You gave permission to mount the screen and did not supervise the instillation therefor not the tenants responsibility.3) Hire a contractor to replace the mirror and bill the tenant for the full cost.4) You did not prevent him from installing a trampoline, which was a huge liability mistake on your part, so you are out of luck on the grass replacement.

Can anyone give me opinions on the tenant screening website they use?

The franchise isn't going to let you use their name without knowing there is a high quality operator in place. 

You could wait for a correction that never comes as well or one that isn't as steep as you expect, it is probably better to base your decisions based on the quality of each individual property and its current value.

I purchased a newly renovated single family home and started screening tenants immediately.   2 friends came together and filled out an application together. they were looking to move in together and said they were old family friends. first applicant (lets call her lisa) is a mother of 3 (all under age 10) and the other (lets call her linda) is a single female. together they had a strong application. they were selected, signed a 3 year contract and agreed on a move in date (they needed to give their currently landlord 20 days notice to move out).