What I found when doing my research is the Canadian REI Market (and more specifically, Alberta) is a unique market unlike many of those south of border.

We have a unique situation with our family business where we have had some tough personal circumstances that have impacted our business this year.

Again, the chances of someone inexperienced, with no capital, having this unique knowledge is inconceivable, i.e., unless his father is the head of zoning!

part of your responsibility is at move in to show them how things work,, how to turn on the heat, how the smoke detector works, how to provided a toilet plunger with the apartment so if they have a minor toilet clog they can fit it themselves,, and show how to use it, where the electrical panel is an how to reset a breaker,.... the stuff ordinary people would understand but renters aren't always ordinary people.Get a system for contact for repair requests,, have them text or leave on voice mail ,, don't go and answer each call right off the bat,, give a thought... call back and try and trouble shoot with them over the phone... as for toilet and drain clogs I'd let them know if plumber comes out for service if it is found that clog is from food, toys in toilet,, or grease they will be charged a service call. some use a form for this at move in. 

Ryan Fortier in my market (which is unique), rents continued to tick up even during the housing market crash.

But I also don't want some toy software for rough designing w/o accurate dimensions, etc. 

Though there is information that can be shared, investing is a unique endeavor.

Each state is unique, but there are some common things that most investors can do to limit their liability.

Also, if you focus on sending out unique looking mailers (not the mailers everyone else is using), then you will have a higher likelihood of success.  

Also feel free to mention any other innovative approaches or ideas about compiling unique marketing lists targeting commercial or apartment owners.Thanks in advance for the feedback!