That would be much better but I wasn't sure about using a lender I can't confront or communicate with up front.

The last communication was when they notified me they are changing the terms. 

For me a big factor influencing my decision on who does my contract work is how well they communicate.

All your business is done by phone and electronic communication, so local is not important. 

Nice YT channel as well. 

If nothing was in writing about how pests were handled (and even if there was a clause), perhaps you should stop answering his calls.If you communicate, it should be in writing.

I was only able to communicate via text message with this contractor, because he wouldn't pick up the phone, and basically had to fire him via text and then switch locks on the house.Thanks for any help.

We have +300 on our meetup site and we just started the FB group to allow our members a chance to communicate and ask questions more easily. 

What if we could channel that ability to "strategically un-focus"?  

Expertise and reputation are more important than their location, as most of the paperwork and communication is done over the phone, or online.