There is one company claiming vacation rental services in this destination but they are already proving not responsive.  

Apparently she got about $400,000 after the fire and being an out of state landlord she decided to cut her losses and move on by giving the property to the claims adjuster. 

This is a business and can this property be construed as such and laws protecting other customers (tenants)?

I see tenants as customers and try to do what I can to keep them happy within reason.I should say my wife is the caretaker of our tenants, she knows how to work with tenants with payment problems.I can refer some folks to you; we have been using a Landlord service for years, no need to attend rent court, it is worth the few bucks that they charge.Where is your rental?

I've worked in the Customer service industry for most of my adult life but I've been interested in real estate for as long as I can remember.  

If I am unhappy with the property manager in my HOA, can I file a claims against the property management company, and not the entire HOA?

In my opinion and assessment, there is significant coverage in place for claims before the umbrella policy would be necessary making it an unnecessary expense or at least a very very low probability of being used.

Yes, as a quit claim deed, you may sell with clouds in the title.  

The couple claims to have been filmed while undressing and engaging in intimate and private situations.

Quick story- I had a customer buy light bulbs and lights from me a couple weeks ago.