Build a good track record and strong credit, as these can help you negotiate better terms.

He was super helpful and knowledgeable.  

Your only chance is if they are SUPER desperate, you’ll get closing help and rate buy down.

At closing day, part of the full cash purchase amount in escrow (~700K) will pay the default amount (pending) they owe the bank, 20K will go to their own account to help them find the next rental place.

BiggerPockets is full of resources designed to help you along your journey, whether you are just getting started or a seasoned investor.

Hopefully this information can help you make an informed decision when deciding whether to allow pets or not. 

@Alexa Ferguson My wife was a professional home stager and designer and may be interested in helping.

Customer service needs to be from people that can actually help resolve a situation, not frustrate the guest to the point that they simply hang up.  

You want an accountant who can help you strategize and who is responsive when you want to know the consequences of the financial decisions you are making throughout the year.There are over 20 real estate accountants on this site.

Transitioning from one field to another can be daunting, but you've come to the right place to learn, grow, and connect with like-minded people.It's awesome that you've already dived into some real estate reading; that curiosity and willingness to absorb information will definitely help you as you figure out your next steps.