Prospective applicants can only gather so much from photographs and video.

Ask for VIDEO of the rehab work.

Let's say that you paid $20k to some marketing firm to create and distribute your promotional videos.

He had a great video explaining the system, but maybe you have to see the link in the ebook.

Yes for sure - I have an article and youtube video version breaking down the "buckets" of financing options for Multifamily depending on 2-4 Unit Bucket, 5-10 Unit Bucket and 11+ Units - all are very different - I don't think I can share links here but if you DM I can send you the linksI also published an article last year on "small multifamily dscr loans" which should also be helpful!

Still believe that:1) With 3D Tours, floorplans and walk-thru videos (taken & shared by listing agent with buyer agents) there's little need for an investor to physically see a property.2) Agents should better set expectations with investor buyers, so they understand that with #1 above and a great inspection, there's no need for them to physically see a property. 

Success usually is a combination in varying amounts of hard work, good decisions, and a some luck.When arbitrage comes up on here, as it often does, I am usually "gloom and doom" playing devils advocate because the OP is usually on an emotional high from watching a YouTube video about making 6 figures overnight doing arbitrage.I started my business in 2016 with a high end arbitrage, then began acquiring my own, and lastly into management. 

We sent them the photos and videos to back up the invoice and they have decided to block our emails and calls.

First off you have about 20 hours of videos before you even begin.

They have a ton of free videos on the laws here too.