Understanding this background on the situation... does anyone have previous experience with single income households where the "bread winner" goes on maternity leave and then has issues paying the rent.

If you are thinking about going to BPCON let me tell you the experience is worth every dollar.

Beyond the usual maintenance requests and communication tools, are there any innovative technologies or apps you've implemented that have significantly improved the tenant experience?

What we want to hear is how you did it, your story, your experience. 

I am available at your convenience.I sincerely enjoy providing property management and real estate information.

@Arianna FarinasContact a real estate attorney with experience drafting seller financing mortgage agreements.

How will you differentiate yourself from the competition when you have little/no experience?

I'm potentially looking at moving my business elsewhere and am interested in hearing recommendations from people who have had better experiences with property management companies in the area.

Always see great opinions and great advice on here and just wanted to see if people experience similar issues starting out looking for off market.

Even people who have rented to people they know has bad experiences with them as tenants.