I Can't find the info on their website and customer service is closed for the day.

Custom Building Products sells Fix-It-All patching compound, which is a very similar product.For a 16-unit with problems like this, you might want to rent a large floor belt (unusual) or drum (more common) sander from HD or Lowes.

I've had good experiences with some of my homes & good experiences with some of my customers homes as well.

Also is it worth opening up a credit union account I also have a checking account with M&T I am trying to build relationships with banks as a customer at first to be proactive for later down the road for financing.

To acquire a new customer. 

We live in the front unit and are preparing to rent the rear unit. ( I am not a contractor, but have a lot of construction experience and have always worked on my own house. ) As I attempt to make minor repairs, such as replacing a stove hood, I have been told that because it is a rental unit, I have to hire a contractor to pull the permit and perform the work. 

Rehab is top notch, customer service is great.

Hey Everyone,I've run into a couple customers that have purchased homes with pools intending to rent them out with little to no idea on what it costs or how to budget for them.

If you start putting in custom or higher end finishes then 200K. also have an emergency fund for those unexpected findings.

@Jose Castillo I appreciate the customer service.