Their customer service was not helpful.

I want two things - I want help customizing a lease for my property.

What is the customer demographic that is driving STR/MTR in Fargo?

Customer service has also been very good in my experience although hold times average around 5-10 minutes depending upon the time of day you call.  

Cleaning fees and other line items are revenue; its just a way of parsing out revenue to try to reel in customers. 

I also don't think they are customers. 

An activity is a rental activity if tangible property (real or personal) is used by customers or held for use by customers, and the gross income (or expected gross income) from the activity represents amounts paid (or to be paid) mainly for the use of the property.

Whether it be driving you around, going to propertys to take pictures, or even following up with owners to close or continue a deal.

Perform the same task in each app to ensure a fair comparison.Load a property with pictures and details.Market that property.See what your marketing looks like from the public's perspective.Submit a fake application to see how easy the process is.Run a credit/screening report on yourself.Enter a maintenance request, assign a vendor, and attach a fake invoice.Enter charges to the tenant's ledger.Enter recurring charges and automatic late fees.Sign documents electronically.Run owner reports.After testing a few apps, one should clearly stand out.

I took the pictures myself maybe I should have someone professionally take them.