Help Setting up Stessa

[Ethan Ross]

Hi all

I recently signed up for Stessa Pro and having difficulty getting the properties and accounts set up right. 

My 2 biggest issues are getting the occupied units registered as occupied and not Vacant, there is no toggle or selector to do so. 

Secondly, i have a 1-3 years of property data that Stessa doesn't see or take into consideration, most importantly rental income and expense. what is the best way to upload that previous data to the properties?

i tried synching my Appfolio account from my PM but its not pulling data. 

I would ask Stessa directly for help but their business model seems to be to advertise "Priority Phone Support" but force you to wait 2 month to make a phone appointment. 

thanks in advance