Our offer was accepted & We rehabbed the house relying on the software budget tool for estimates & planning, as well as the training videos & the truly outstanding customer service - not only from Jacob & crew, but from Daniil Kleyman himself (who is also on this thread).

Make sure reimbursement time frame is clearly spelled out for all tenant charges with a cause on penalties and that rent payments are applied to outstanding charges first and then to rent.  

My broker will review his work and create a punch list of outstanding issues as she goes along. 

I just joined BiggerPockets recently and am sorry to add yet another 'pay me the damn rent' story.

Outstanding!!! 

@Bob Stevens....after the 5th, damn right there should be a late fee..... that will be enforced.Rent isn't officially late until after the 5th...so relax..... anything before that isnt LATE.....so chill out....thats what I was referring to

They'll lay cold, damn towels over the thermostat or the thermostat enclosure if they are too cold.The true challenge is finding a tenant that is least likely to abuse their free oil heat.

It was damn expensive - I was out of pocket $19,887 and eventually received an insurance reimbursement for a little over $5k. 

I'll add to the "answer the damn phone" sentiment.

Ok so here's my scenario.
1. My 9-5 could be here today and gone tomorrow.  Very unstable. I make about 4k take home a month.
2.  I currently co own a property with some friends of mine where I used my VA loan.  Due...