@Kacie Benson   Most of your basic assumptions are right, but if you haven't already, I would really sit down (virtually, phone call) with a lender and model these out with real hard numbers.

Most of my clients do not have the time (nor do I) or desire to meet in person for something that can be handled in a few short minutes via phone or email. 

@Ramon Alire - I would give the seller's a phone call.

Asked for friends phone # radio silence since then.  

Cable, phone, Amazon, etc just auto renew - perhaps reducing churn.Thoughts?

Get on the phones.

What makes a DM campaign successful is not only the mail piece, but your ability to answer calls and be professional on the phone.

He needs to get back to you by the end of the day and as soon as you get off the phone with him, start calling other banks.

They have a potential tenant phone questionnaire which looks like a good starting point.

@Ani Kap if it were me, I’d fire him via phone and letter.