I'd suggest no "custom" places - checkout the big box places like Home Depot like places.  

Every locality has different customs.

Be professional and polite and you're already in the top 10% of their customers. 

I am hard working, a quick learner and have excellent customer service skills. 

Account Closed There is a plethora of CRM (Customer/Client Relationship Managers) softwares available.

Be up front with your customers and figure out how you bring value to them.

I had a grand idea of doing a custom terraced window well.  

I am hoping someone with experience in conducting title searches will read this.I became displaced in 2014 from a 13 year position in customer service.  

I cant find the contact information for a lot of the owners, so I have been considering creating a custom mailer for each property owner to inquire about purchasing their property.

This one will help you get insight on where you want to go, and what you want a VA for.I've used Fiverr.com to get one time help with jobs from people (SEO research, logo design, blog post writing).I've used OnlineJobs.ph for hiring more long term help .. people posting Craigslist ads or answering calls for me.Both are nice because with Fiverr.com you don't have to train someone to do something for you -- just tell them what you're looking for.