The issue with the SDIRA is the most important issue.

... this is the most important question ... exit strategy to get them out of the deal ...Hope that helps.

Once I do, more important, what questions should I ask? 

Because it just doesn't have that value to you anymore and it's more important for you to get rid of it now then have it take up space in your garage for the next year while you wait for top dollar.Don't throw away a Schwinn-Schwinn situation... sorry I had to :)

I've read that it's important to follow up with phone calls.

It seems she lost site of what was most important... her client.

The most important part for most is the financing.

Reminds me of Scott Adams quote "My philosophy is that losers have goals and winners have systems." not saying @William Davis is a loser, but often times the how is just as important as the what. 

Exit strategy is as important as Cash Flow.

I think is important to negotiate your title company and lawyers fees to optimize cost and have transparency.