Hi Michael,Just to quickly address your comment here...

Gann, JD (“Rick”) is Managing Partner of 1031 Capital Solutions, serving the Pacific Northwest from the firm’s office in Lake Oswego. 1031 Capital Solutions’ mission is to provide tax-efficient strategies to real estate investors.The contents of this article constitute neither an offer to sell nor a solicitation of an offer to buy any security which can only be made by prospectus.

Ironically I grew up less than 10 minutes from this address (I currently live about 40 minutes away), so I still know the area well.

But address it asap before the pipes freeze or it hits the news station. 

Quote from @Jason Seay: I address this in my book and I have an addendum in my forms package.

I assume your number and address is listed with rental listings, which is where your callers are getting them from. 

Present the pertinent property details efficiently (bullet points, not paragraphs), highlight amenities (in-suite washer and dryer or reserved parking), and include your company name ("professionally managed by...").

To address the slowdown, I’ve made some adjustments in hopes of increasing bookings:Reduced the Minimum StayWe lowered our minimum stay from two nights to one.

Tenant and Lease ManagementSimplify tenant payment workflows, digitize receipts, and efficiently manage leases, rent collection, and maintenance requests, etc.5.

Not necessarily to become licensed, just to learn In an efficient and cost effective manner the basics that are necessary knowledge to be able to make informed decisions in the real estate field.