It’s very unlikely to have been related to the home’s systems, since it’s a brand-new house.I believe I have a handle on how to proceed, but I’d appreciate any advice on how to handle security deposits with regard to cause, and tips on dealing with insurance.  

I see a lot of newer agents if they don't have a warm market or sphere to tap into.. they will get on a big producers team.. this can jump start you.out our way agencies have lead creation systems and will literally hand you web leads for listings or sales.My wife had taken a few year hiatus and to kind of jump start ( her normal business is referrals) but she wanted to work some leads and get going and it worked very well she made many sales and got a few listing which in this market is simply money in the bank. find your niche.. and remember 95% of agents all try the same thing.. you may want to specialize.. and commerical agents though dog tough to start if you make it.. its a really good business once your established.

When investing in Cleveland be aware that I believe the standard is for landlords to pay water/sewer/trash.

How about water bills?

3 Reasons Note Investors succeed:1) They invest in their education and training on an ONGOING basis2) They do massive outreach to peers and sellers on an ONGOING basis3) They put systems in place so they buy right and create the desired cashflow from their buysCan anyone contribute to this list?

I want to ask about this because no way is anyone drilling through my shingles, I don't care what kind of "forever" sealant they claim to use to keep water from leaking through the hole.

The property consists of 4 structures - 2 duplexes, an SFR and 2 car garage, and has 3/4 of acre.Here is the link to my analysis using the BP calc assuming a $455,000 purchase price and below is quick summary.https://www.biggerpockets.com/calculators/shared/260799/874435c9-b77f-4f96-a3de-90be11c4cbbaThe asking price is $475,000, Assumed purchase $455,000.I've assumed $30,000 in repairs as a place holder (TBD)Current Rents total - $4,700 + an additional $75 in income from laundry machines _ According to listing broker.Taxes are $5,868 (verified)Insurance $4,500When factoring in other expenses - landscape maintenance, water, elec, vacancy, repairs, cap ex and PM I end up with $610 in cash flow.

That said, please be sure to follow forum rules and not solicit in the forums outside marketplace or spam via the message system, both of which are against the terms of service here.Based on your initial post, it sounds to me like you have more to offer than most so in my opinion, you have a better chance since you have the skill set AND some skin in the game!

Depending on how you plan to allocate your overhead (for instance- if hours are you main cost driver), you may want to integrate with some other apps on the platform.You may want to speak to an accountant that has worked with implementing these types of systems (apps + job/project costing + class tracking) as they could help point you in the right direction. 

-To be competitive in the resale market, both units need:  full kitchen and bath remodel; new flooring; new paint; new window fixtures; some / all new internal doors; popcorn ceiling scrape and paint; new light fixtures; likely new water heaters.My experience tells me that each unit can be fully remodeled for between $20k-$30k.Seller says that each can be fully renovated and be market-competitive with only $5k.