Especially based upon incomplete facts.  

Since then they have been terrible communicating with me.

So my advice to anyone that would care to hear it is, do not buy a property based upon a video since a video will not exactly show you foundation issues, and other things that only being in person can help with.

Approaching it logically, an agent is a transaction-based relationship.

Also, like someone else mentioned - know your market and tenant base.

Based on my poor customer experience I’m not confident you will get any money back after the 5 day cancellation period.

It seems strange that after 5 years they went dark without any notice or communication.

Once we sale, based on other comp in the area, our net profit will be around 30K. 

LHC is definitely primarily a tourist/retiree town. 

You set your screening standards based on the class of your property.Unless you specifically want welfare tenants in which case you adjust the screening.