I wouldnt give it back , let the tenants deal with it between them , remind her she is still n the lease and responsible for payment .

Keep reminding yourself, "there always seems to be another GREAT deal!"

I don't have any system personally, but your post reminds me of the study referenced in this article: https://www.forbes.com/sites/hbsworkingknowledge/2018/05/29/how-to-know-if-your-neighborhood-is-being-gentrified/#7cef624054fe

I don't reply right away so I don't seem needy, so when Gmail shows it was received 2 to 3 days ago, I know it's time to reply.when I look at the oldest and see my last communication was around 30 days prior, I know it's time to follow up.Not sure if Gmail has reminders or automation, but it's a good free option for people who are figuring out their processes

Maybe I can post all the house build steps for one of the homes also but I don't necessarily want to redo something that has already been done.Thanks in advance for reminding me of the person's name if this rings and bell w/you and you can remind me.

I think you have reminded me that I also need to get a better understanding of landtrusts and legal implications. 

This reminds me of a quote I heard a many years ago: “In America, we don’t have a hiring problem; we have a firing problem!”

Auto reminders, easy communication, easy to track.

I reminded the office manager from the construction company she was still obligated to pay the 5th month's rent whether the occupant moved out or not, so she said, oh, well then I have another super intendant who will be moving on the same day as the current one leaves who is coming in to finish this project.

Quickly identify good vs. poor leads in a dashboard that qualifies every lead for youDigital lease creation, sending & e-signatures (can also store & re-use lease templates)Full background checks paid for by tenantManage all tenant communication in the NowRenting dashboard (better organization & keeps your personal life separate) Receive & manage maintenance requests onlineCollect rent online from tenants Keep track of unpaid rent / balancesSchedule automatic rent reminders & lease renewal remindersQuickly broadcast alerts to tenants (emergencies, construction, property-specific reminders, etc)Sync your QuickBooks with NowRentingHope this helps, Justin