Ask if they have any issues that you may be able to address.I treat tenants as customers and have empathy for them - give them some leverage when they fall on hard times - but be firm and let them know that this is your business and you depend on the rent to keep your operation running.There are times when you can supply the tenants with up-grades, Frig, new stove micro wave - with those items supplied you'll be able to increase their rent a little.Treat your tenants with respect - thy are your customers and their rent pays your mortgages and gives you an opportunity for a wonderful cash flow and future retirment.Cheers

I want him to value me as a customer and continue to feed me deals.  

The GC's I know seem to be geared towards more high end/custom home finishes.

I have found this to be an advantage in certain circumstances where the customer knows they are dealing with a professional. 

From other postings, it seems that using a Home (or other) Line of Credit is an extremely popular way of coming up with the deposit needed to keep investing.

I mail merge with a printed letter on letter head and address the envelopes with a custom font thru my Brother printer. 

I am going to owner build a custom home in Las Vegas (Henderson).

to be a popular place for guests and investor competition so you can do better by dominating the niche you select.  

Given its 300 foot proximity to, "BEACONS BEACH",  one of the Worlds most popular surf areas located in the city of Leucadia, Cali on the North San Diego Coast.

I'm currently looking for a solution, but this looks more for residential customers or consumers rather than real estate investors.