I did a lot of direct marketing using the data from Default Research and they stopped their service.  

I noticed that was your goal which is a similar goal of mine (and probably the rest of the RE world).

The tax lien teacher Tom DiAngostino has a tax lien service that sells late taxes lists for most counties in GA (and every state).

If I understand you correctly this birddog brought you a willing and able buyer so you as the seller should pay for his service unless he had other arrangements with his buyer. 

Hello BiggerPockets  Community,I'm a contractor/consultant in Northern Virginia providing Home Automation (The Internet of Things - "Smart" devices), Security & AudioVideo design & installation services for both commercial and residential properties.

Keep in mind this 8% PM part is best case scenario. 14% is likely more realistic long run with lease up fees and service calls.

Being a landlord is a service business.

I know what I am paying on my properties, but don't know if it is on par for the rest of you guys?  

There are certainly going to be some tried and true elements, but we believe as technology, culture, etc. change that so may business structures and practices.With all of that said, as brokers and agents, what service, support, and features are most valuable and most attractive to you in where you choose to do business?

@Sean Durham Yes, I am looking in the Pasadena area as well as the rest of San Gabriel Valley.