My goal is to establish myself as an investment company that is committed, honest, reliable and focused on delivering the best customers service.

Also, anything working and reusable like appliances, ceiling fans, cabinets, sinks, doors, etc can be set aside and once you have it out Habitat for Humanity will send a truck and pick it up for you as long as you have big items and a local store.

The correct customer service answer is to send this one tenant a receipt for each of her payments.

4) Customer service issues:A.

I think it depends on the customs and habits of the area.

Also a experienced broker will give you much better customer service and help you prepare your package.  

I suggest a modern looking vinyl flooring with some new stock cabinets from a Home Depot or a Lowes with modern style silver fixtures & cabinet handles.

I'm looking to add another property to my portfolio of single family rental homes so if you can find me a good deal, you got a potential customer!

Just add what you want to see and add some formulas to do the computations for you.It makes it easy to give my data to my accountatnt and I didn't have to purchase another software package.You can probaly also google this and find some templates and them customize them to your needs.

You should treat your tenants more like employees than customers.