The other business I run is reselling, listing items on eBay & FB.

What were the biggest line items?

Again, the BiggerPockets store has some books on this topic, or you can learn about it by watching podcasts, reading blogs, and interacting on the forum.

I have one near a homeless shelter and a liquor store.

This way the contractor isn't running to the store and waiting on anything.

You can't automate everything, but you can build tools to help people think things are automated (think Amazon no-checkout grocery store model)

I think by waiting to last minute to put things together you miss items and year end tax planning becomes problematic.

I'll Google those items and see what I find.

.* No calls accepted to review receipts: I have asked Jenny several times for the last 3+ weeks to get on a call to review the receipts and all of the items that are in the house, I have given her several deadlines to resolve the issue, she has never accepted any of my invitations to join any calls despite me pleading her to do so as my credit card payment is now due and has a 29.99% interest rate if not paid.I have found several people that were also affected with just 2 facebook posts.

So, in reality every month your moving close and closer to sucking out months/years of profits via items aging out, cap-x coming to bear.