It will be THAT person's responsibility to communicate the content of the documents to them and secure their understanding.At the very least, such a person will likely need to have the tenants' power of attorney.

.- Some banks are just plain hard to work with and they don't communicate well.

I even use Skype and TeamViewer to communicate with clients so I'd highly recommend looking for one of the best with great references that interviews well with you.So look for someone you can connect with that works out for your situation.Feel free to ask here if you have questions.If you need a direct referral feel free to PM me as I have a name or two I can give out.

Let me know if you are interested in speaking with an agent who operates in those areas, I know one who is extremely high energy, very good about communication, knows her stuff.

Communication is key when working with brokers and your LOI is more likely to get accepted if you have spoken with them in the past.

Property Managers remove landlords from the day-to-day aspect of their properties, so communicating the onboarding process, rent ready process, leasing process, etc. clearly and accurately goes a long way towards client satisfaction. 

Open title and get a third party authorization signed by the seller to give you access to communicate with the bank directly 

If you are very fortunate they will be a little more communicative to you.

Rules do not solve problems from lack of communication, screening, planning, or experience.

The guy wants to be paid for his time to put together a very detailed breakdown.... 1k on a 75k job is not going to break the bank for you and if after the breakdown, you have issues and want to back out, then consider it the cost of doing business... you just saved WAY more than that.My bigger concern is he's not licensed..... and his communication about needing the 1k up front for the breakdown kinda late makes me a bit concerned about his future communication about costs