Tenant cannot read

[Lelith Walker]

Hello:

For those of you who self manage remotely, how do you deal with tenants that can not read in any language? We have a slight situation in our Fort Lauderdale properties.   They can speak English and French but they cannot read.  They came with the property.  Lease needs to be renewed in which we are increasing the rent and demanding that the extra people they moved in, move out. 

I hate doing things verbally solely.