Also read that the Xero custom support is hands down the clear winner. 

Mission of my business: To become the highest quality provider of housing in Fredonia, NY for college students and families alike, while also providing great customer service that makes our customers feel appreciated and valued.I am really trying to stress the quality aspect and provide great value to renters.It would be great to hear from others how they have set up their mission and vision statements and how they have implemented them to bring their ideas into reality and any feedback you guys could give me.Thanks,Nate

But it's more likely that a specialty building materials company would have these sort of contractors as customers.

Hopefully you get a great company in it for the long haul, trying to build a excellent reputation and get repeat customers/referrals.

Despite working with several customers in the industry (my other business), I'm not a fan of having several hundred or thousand gallons of heating fuel (essentially diesel) sitting around our rental properties.

For example, if you were delivering groceries to a customer via a company truck and you were at fault in having an accident, you will be held personally responsible for being at fault.

@James V When I say "starting bid" I am talking about starting a bid lower than what the customer was wanting to sell their house for.

This is also driven and controlled by local custom as all brokers have a working relationship within each Board of Realtors franchise.If you are ever in such a situation you should call the most recent broker and inform them of the circumstances and ask for a board determination or written letter of agreement in the matter between the applicable brokers (not agents, but thier brokers).If one broker is not a Realtor (member of the Board of Realtors) then you need a release or letter of agreement between the brokers.A real estate commission usually can not be the basis for any lien upon a property, but it can become a civil matter.

An investor has called us eyeing a piece of land. The particular piece of land is very challenging.
The land is a very good deal. I told him if he wanted to buy the land and was able to hold it it would take me 6-8 m...

Micheal,What is customary for the area where you own the property.If other apartment buildings include water with the rent then I wouldn't separate out.The tenants for that area are conditioned to have water included and many will move elsewhere on you.If you just have an old building that needs to be metered out and tenants paying for water is custom for the area then go ahead.When tenants do not pay for water they use on average 35% more and do not report leaks with the property as they don't care.Direct meters the tenant will be responsible for from the street.If they do not pay they cut off that unit.If you put a meter just to read for yourself and then bill the tenant you the landlord can be still responsible to pay to the water department.It all depends on how the local water authority handles things where you own the building.Water is like liquid gold so if you can control it your bottom line will be better for it.